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A staged 24-month growth roadmap for early-stage ecommerce founders. Each stage has a gate, and a founder moves to the next stage when the numbers say so, not when the calendar does. Use it to set the agenda for monthly 1:1s, track accountability and reset the plan each quarter.
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Most early brands try to buy traffic before the store can convert it or capture the people who don't buy on the first visit. The roadmap fixes the order: convert and capture first, then build a traffic engine, then earn trust and repeat purchase, then scale with systems. Each stage builds on the one before it, and skipping a gate usually means paying for the same customer twice.
The spine underneath is Scaling Up - People, Strategy, Execution, Cash. When a founder brings a symptom to a session, walk it back up that chain before fixing it: cash problems are usually execution problems, and execution problems are usually a strategy nobody can state in a sentence.
| Stage | Months | Focus | Gate to move on |
|---|---|---|---|
| 1. Convert & Capture | 1-3 | Tracking (Meta Pixel and CAPI, GA4, UTMs), shipping and offer clarity, core Klaviyo flows, email capture, talking to customers | Conversion rate holding at 1%+, 5 core flows live, flows at 25%+ of email revenue |
| 2. Traffic Engine | 4-6 | Meta creative system in two buckets, creator seeding in rounds, affiliates, giveaways, SEO and AI-search content on a cadence | 15+ live creatives, seeding post rate 20%+, target cost per purchase holding for 4 weeks |
| 3. Trust & Retention | 7-12 | Reviews and UGC flywheel, replenishment and cross-sell flows, PR and gift guides, second product launch, wholesale | Repeat purchase rate, review count and earned media all trending up for a quarter |
| 4. Scale & Systems | 13-24 | New channels (Google Shopping, TikTok Shop, marketplaces), international fulfilment, SOPs and first hires, cash and stock planning | The 1-year goals on the One Page Strategic Plan and a stable Profit per X |
The month ranges are typical, not fixed. A founder who arrives with flows already working starts at Stage 2, and one who passes a gate early moves early.
Every month touches the same seven areas, so nothing drifts for a quarter without anyone noticing.
Each month in the Roadmap Months database below follows the same shape, and each client roadmap copies it.