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A staged 24-month growth roadmap for early-stage ecommerce founders. Each stage has a gate, and a founder moves to the next stage when the numbers say so, not when the calendar does. Use it to set the agenda for monthly 1:1s, track accountability and reset the plan each quarter.

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How the roadmap works

Most early brands try to buy traffic before the store can convert it or capture the people who don't buy on the first visit. The roadmap fixes the order: convert and capture first, then build a traffic engine, then earn trust and repeat purchase, then scale with systems. Each stage builds on the one before it, and skipping a gate usually means paying for the same customer twice.

The spine underneath is Scaling Up - People, Strategy, Execution, Cash. When a founder brings a symptom to a session, walk it back up that chain before fixing it: cash problems are usually execution problems, and execution problems are usually a strategy nobody can state in a sentence.

The four stages

Stage Months Focus Gate to move on
1. Convert & Capture 1-3 Tracking (Meta Pixel and CAPI, GA4, UTMs), shipping and offer clarity, core Klaviyo flows, email capture, talking to customers Conversion rate holding at 1%+, 5 core flows live, flows at 25%+ of email revenue
2. Traffic Engine 4-6 Meta creative system in two buckets, creator seeding in rounds, affiliates, giveaways, SEO and AI-search content on a cadence 15+ live creatives, seeding post rate 20%+, target cost per purchase holding for 4 weeks
3. Trust & Retention 7-12 Reviews and UGC flywheel, replenishment and cross-sell flows, PR and gift guides, second product launch, wholesale Repeat purchase rate, review count and earned media all trending up for a quarter
4. Scale & Systems 13-24 New channels (Google Shopping, TikTok Shop, marketplaces), international fulfilment, SOPs and first hires, cash and stock planning The 1-year goals on the One Page Strategic Plan and a stable Profit per X

The month ranges are typical, not fixed. A founder who arrives with flows already working starts at Stage 2, and one who passes a gate early moves early.

The seven areas

Every month touches the same seven areas, so nothing drifts for a quarter without anyone noticing.

Monthly 1:1 session template

Each month in the Roadmap Months database below follows the same shape, and each client roadmap copies it.

  1. Wins and numbers (10 min): last month's scorecard against target, and one win worth naming.